55bd's Commitment to Responsible Gaming
Gaming is a form of entertainment — but enjoying it responsibly is the smart approach. At 55bd, we place the highest importance on protecting every player.
Why Responsible Gaming Matters
Online gaming is a popular form of entertainment for many people. However, it stays healthy only when played within set limits of time and money. 55bd believes every player has the right to understand their own situation and take a break when needed.
Our Terms and Conditions clearly state that any bonus or promotional offer should only be used based on informed decisions — not under pressure or to chase losses. Treating gaming as a source of income or increasing bets to try to recover lost money are signs of harmful habits.
If you have any questions, our frequently asked questions page has answers to many common issues. Our support team is also available at all times to help.
To learn how your personal information and account data are used, read our Privacy Policy — it contains detailed information on account protection and data security.
55bd's Commitments
Tools to Keep Yourself Safe
You can use the following tools at 55bd to stay in control of your gaming. Contact support to activate any tool.
Deposit Limit
Set the maximum amount you want to deposit per day, week, or month in advance. Once set, lowering the limit takes effect immediately; increasing it requires a waiting period.
Session Time Limit
Set a time limit for how long you play in one session. When the time is up, the system will notify you automatically — it is easy to lose track of time when focused on a game for long periods.
Cooling-Off Break
Temporarily close your account for a few days. You will not be able to log in during this period. This break is effective for making decisions with a clear head.
Self-Exclusion
Through long-term self-exclusion, your account can be closed for a set period or permanently. Once the request is made, 55bd support will action it promptly.
Loss limit
Set the maximum amount you are willing to lose within a given period. Once the limit is reached, no further bets can be placed for the remainder of that period.
Direct Support
Contact our 24/7 live chat directly to activate any tool or to get advice. Support is available in Bengali.
Warning Signs
If the following signs appear, it means gaming habits may be going out of control. Watch for these in yourself or someone close to you.
Playing Beyond Budget
Using money set aside for essential expenses (groceries, rent, medicine) for gaming is a serious warning sign.
Chasing Losses
Placing more bets right after a loss in an attempt to recover money only increases the losses.
Emotional Distress
Feeling anger, restlessness, or anxiety when unable to game is a sign of dependency.
Hiding from Family
A tendency to hide gaming habits or the extent of losses from family or friends.
Check Yourself
If more than two of the following questions get a "yes" answer, consider seeking professional help.
This list is not a substitute for a medical diagnosis. If you have a real problem, seek professional advice.
Where to Find Help
You are not alone with gaming problems. 55bd support, your family, and professional counsellors are here for you.
55bd Live Chat
Contact us directly via live chat 24 hours a day, 7 days a week. You can speak in Bengali and get immediate help.
Email Support
Send your self-exclusion or account closure request by email. All messages will be replied to.
Family and Professional Support
Talk openly with your family — they are the greatest source of support. Do not hesitate to reach out to a mental health specialist or counsellor.
The Role of Family
If a loved one's gaming habits seem concerning, talk to them calmly rather than placing blame. Ask directly how much time and money is being spent. If needed, a family member can also contact 55bd support with a request.
Keep your password secure so that minors cannot access the account, and do not hand over a logged-in device to others.
Professional Advice
In Bangladesh, mental health counsellors, social workers, and psychiatrists can help with gaming addiction. Contact your local hospital or mental health clinic.
Seeking professional help is not a sign of weakness — it is a responsible decision for yourself and your family.
Age Verification and Minor Protection
Age is verified when opening an account at 55bd. Turning 18 is not enough to register — our minimum age requirement is 21 years. During account verification, age may need to be confirmed via a national identity card or passport.
If anyone opens an account by concealing their age, that account will be closed at any time and the associated balance will not be refunded. 55bd makes no exceptions when it comes to protecting minors.
If you have younger siblings or children at home, keep your account login details secure. Use a password lock on your device and speak honestly with your family about your gaming habits.