55bd Privacy Policy

This Privacy Policy ("Policy") describes our commitments and practices regarding the handling of personal information of 55bd platform users. When you create an account on 55bd, access the platform, or use our services, you are considered to have agreed to the terms of this Policy.

This Policy applies to all 55bd services, mobile applications, and related digital channels. To learn about the detailed terms and conditions of using the platform, please read our Terms and Conditions, which outline the full agreement framework including user responsibilities and benefits.

55bd collects two types of information — information you provide directly and information collected automatically.

During registration and account management, you provide the following information directly:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• bKash, Nagad, Rocket, or Upay account details (for processing transactions)
• Security questions and password

When you use the 55bd platform, certain information is recorded automatically:

• Device type, operating system, and browser version
• IP address and approximate location
• Session duration, pages visited, and navigation patterns
• Gaming activity logs (betting history, win/loss records)
• Information collected through cookies and similar tracking technologies

55bd uses collected information only for specific and legitimate purposes. We never sell your information to third parties.

Information provided during registration is used to confirm your identity. This helps maintain account security and prevent unauthorized access.

Your mobile financial service (bKash, Nagad, Rocket, Upay) details are required for deposits and withdrawals. This information is used solely to complete transactions and is stored securely.

When providing support via 24/7 live chat or email, your account-related information is used to resolve issues quickly. Customer support is available in both Bangla and English.

By analyzing gaming history and behavioral data, we can identify harmful gaming patterns. Under the Responsible Gaming policy, this information is used to help users set limits or self-exclude.

Anonymized aggregate data is analyzed to improve the user experience, resolve technical issues, and plan new features.

55bd may share your personal information with third parties in limited and specific circumstances. Each case of information sharing is described in detail below:

Only the information necessary to complete transactions is shared with mobile financial service providers such as bKash, Nagad, Rocket, and Upay. These organizations are governed by their own privacy policies.

Limited information may be shared with selected technology partners for game software, server hosting, cybersecurity, and analytics services. Under agreements with these partners, they may not share 55bd user information with third parties.

We may be required to disclose information to comply with lawful orders from law enforcement agencies, court directions, or other legal obligations. In such cases, only the minimum necessary information is shared.

The 55bd platform uses cookies and similar technologies to improve your browsing experience and ensure the platform functions properly.

These cookies are essential for maintaining login sessions, security verification, and core functionality. Without them, the platform cannot function properly.

Anonymous statistical data is collected to understand how users interact with the site. This information helps improve site performance and design.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to not work properly.

55bd has put in place industry-standard technical and administrative measures to protect your information.

The platform uses SSL (Secure Socket Layer) encryption, which keeps all data exchanged between your browser and our servers secure. Stored sensitive information is separately encrypted.

Within 55bd's internal systems, only authorized staff can access user information, and their access is limited to only what is necessary for their job responsibilities.

Platform security is reviewed regularly. If vulnerabilities are identified, action is taken promptly to ensure user information is not put at risk.

55bd retains your information only for as long as necessary. Full information is kept while your account is active. Even after an account is closed, certain information may be retained for a set period for the following reasons:

• Financial transaction records and accounting-related information are kept for a defined period as required by law
• Information relevant to dispute resolution or investigations is retained until the process is complete
• Certain data points may be kept for a limited period for fraud prevention and security purposes

After the purposes stated above have been fulfilled, information is securely deleted or anonymized.

As a 55bd user, you have the following rights regarding your personal information:

You can contact us to find out what information we hold about you. After verification, the applicable information will be provided.

If your account contains incorrect or outdated information, you can request that it be corrected. Many details can also be changed directly in your account settings.

You can request to close your account and have your information deleted. However, certain information may not be fully deleted due to legal obligations.

If you do not wish to receive promotional emails or notifications, update your preferences in account settings or by contacting our customer support directly. This does not affect essential transaction or security notifications.

55bd's services are exclusively for individuals aged 21 and above. We never knowingly collect information from anyone under the age of 21.

Age is verified at the time of registration. If any user registers with a false age, the account will be immediately cancelled and the associated information will be deleted.

If a parent or guardian believes their child has created an account while under the age of 21, please contact our support team immediately.

If you have any questions, complaints, or requests to exercise your data rights regarding this Privacy Policy, please contact us through the following:

You can also visit our Frequently Asked Questions (FAQ) section, where answers to many common questions can be found.

55bd reserves the right to update this Privacy Policy as needed. Users will be informed of changes in the following ways, depending on the nature and significance of the change:

• For significant changes, advance notice will be given via a platform notification or email
• The "Last Updated" date at the top of this page will always be kept current
• Continued use of the platform after an update will be taken as agreement to the new policy

You are advised to read the latest version before using the platform after any policy change.